This Privacy Policy describes how Avenue Ecommerce ezgrocery collects and processes your personal information through its the mobile application - ezgrocery - Online Grocery Shopping, features, ("Services") to offer you services. We appreciate that you care about how your information is used and secured at our end. We value the trust you place in us, and are committed to handling your data with the required level of confidentiality. We strive to employ the highest standards for secure transactions and customer information privacy. When you use our Services you agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Policy. Please read this Privacy Policy to learn more.
When you register on the Services, subscribe to our product updates, or fill out a form sharing your personal data, we may receive the following personally identifiable information about you: your name, mobile number, email address, delivery address, etc. We automatically collect and store certain types of information about your use of our Services including information about your interaction with the content and services available through our Services. We also use cookies (more on that below) and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our Services. We may also collect additional information necessary to provide our services and to improve the quality of our services. We may receive information about you from other sources, such as updated delivery and address information from our carriers, which we may collect and store/use to deliver your next purchase more easily. We may also collect transaction related information, such as information about your payment method, shipping details and transaction amount. However, we do not collect your financial information shared with any payment gateway by you when you make a purchase through our Service. Such payment related services are provided by the concerned payment gateway, and to that extent the privacy policy of that gateway will apply. While shopping online you may sometimes access third party products or services. These links and offers on third party sites have separate and independent privacy policies. ezgrocery has no responsibility or liability for the content and activities of these linked sites, or the information collected from you, if any.
We use the information we collect to provide, develop, and improve the services that we offer to you. Specifically, this may include: Taking and fulfilling orders, delivering products and services and processing payments. Verifying and authenticating delivery of products. Communicating with you including through email and phone about orders, products and services, and promotional offers. Personalising and enhancing the shopping experience on our Service. Addressing your queries and requests regarding our Service. Administering other site features, such as promotions surveys and virtual assistant bots for customer assistance.